Broadspectrum – Development Goals
eLearning, user guides and an awareness video for a customer booking system.
About project
Commonwealth Bank was developing a new IT system for specialist lending staff in their branches throughout Australia. The new system allowed staff to book appointments with their customers more efficiently than before. I developed eLearning modules and user guides for the software, as well as an animated video for raising awareness amongst staff.
Details
- Product: eLearning
- Type: Software training
- Who: Commonwealth Bank
- Tools: Articulate Storyline - Adobe Illustrator - Adobe After Effects
- Assessment: Integrated
- Length: 35 minutes
- Screen count: 24
- Attributes: Instructional design - Visual design - Andragogy theory - Task based learning